Premium Welcome Support Manager

Медиапоинт Казахстан, Астана 2025-11-28 17:23:46
Откликнуться на astana.hh.kz

Описание

Premium Welcome Support Manager (со знанием казахского)

Медиапоинт - международная digital-платформа в игровой индустрии. Мы расширяем направление премиальной клиентской поддержки на казахском языке и приглашаем в команду внимательных, ответственных специалистов, готовых профессионально консультировать пользователей в онлайн-чатах.

Обязанности:

  • Ведение коммуникации с клиентами в текстовом формате (чат, мессенджеры, email).

  • Поддержание уважительного, доброжелательного тона общения в соответствии с корпоративными стандартами.

  • Понятное и грамотное объяснение решений, процедур и предложений клиентам.

  • Выполнение задач в установленные сроки (например, ответ в чате в течение определённого времени).

  • Участие в обучающих программах и тренингах для постоянного повышения квалификации.

Требования:

  • Свободное и грамотное владение русским и казахским языками (уровень носителя).

  • Уверенный пользователь ПК, высокая скорость печати.

  • Умение четко, лаконично и грамотно излагать мысли в письменной форме.

  • Высокий уровень эмпатии и умение находить подход к разным типам клиентов.

Что предлагаем:

  • Удалённый формат работы
  • Обучение и поддержка в процессе адаптации
  • Стабильная оплата дважды в месяц
  • Возможность профессионального роста
  • Работа в международной компании с чёткими процессами
Откликнуться на astana.hh.kz

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Карточка вакансии:

  • Должность Premium Welcome Support Manager
  • Размещено: 2025-11-28 17:23:46
  • Город Казахстан, Астана
  • Зарплата:
  • Компания: Медиапоинт