Company & Culture
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a single, multi-currency account.
We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future.
As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset - our people. Join us in shaping the future of finance.
About The Role
We are looking for a proactive Middle Support Engineer to join our team. You will troubleshoot and support production systems, work with observability tools, automate routine tasks, and collaborate closely with engineering teams to ensure system stability and performance.
Reporting Line - White Label Support Team Lead
Worksite: Remote
Responsibilities
Provide L2/L3 application support during shifts
Proactively monitor system health and respond to incidents
Investigate and resolve production issues across infrastructure, networking, databases, and application layers
Analyze logs, metrics, and alerts using Grafana, Prometheus, Zabbix, ELK or similar tools
Automate operational tasks using Bash/Python
Work with Kubernetes and Docker in day-to-day support operations
Escalate issues and collaborate with development and SRE teams
Maintain documentation, runbooks, monitoring and alerting improvements
Taking part in the release cycle
Participate in shift rotations
Qualifications
Strong Linux administration skills
2+ years of Application Support experience
Automation/scripting: Bash / Python
Databases: Basic SQL, PostgreSQL, Redis
Observability: Grafana, Prometheus, Zabbix, ELK or similar
Containerization: Docker, basic+ Kubernetes
Networking basics: DNS, L4/L7 concepts, Load Balancers
English B2+
Proactive mindset, ownership, and strong problem-solving skills
Personality / Mindset
Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in the fast pace and ever-changing environment
We Offer*
Competitive salary
Corporate benefits (choose your preferred options)
Truly inspiring culture, pleasant and informal work environment
Ongoing education & training programs
Opportunity to network and connect in the Corporate Events
Global career opportunities
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.