We are currently seeking a highly skilled Diagnostic Engineer to join our dedicated team environment in a 7x24 operation. As a key member of our team, you will be responsible for the expert analysis of data acquired remotely from global assets, troubleshooting locomotives and associated systems. If you have a strong background in mechanical or electrical systems troubleshooting, hands-on experience with Wabtec Locomotives, and a passion for delivering exceptional service this opportunity is for you.

Responsibilities:

• Analyze data acquired remotely from global assets to expertly troubleshoot locomotives and associated systems.
• Utilize software tools to acquire key parameter, fault, and incident data and formulate detailed troubleshooting recommendations.
• Establish direct contact with customers and field teams to ensure the proper execution of troubleshooting recommendations and identify additional service opportunities.
• Provide troubleshooting assistance to customers and field personnel via telephone.
• Identify and drive the execution of opportunities to enhance productivity and performance in RM&D and Field Service Operations.
• Support reliability projects and provide feedback and support to the Engineering and Service Teams in identifying product deficiencies.
• Assist regional teams in Sales, Service, and Quality of GPOC/Wabtec products and services.
• Provide support to the ADS facility (EVO engine rebuilt and other small part remanufacturing) and the LKZ (locomotive factory) as required.

Requirements:

• Bachelor's Degree in a technical discipline or bachelor degree with a minimum of 4 years of experience in design, repair, or troubleshooting of mechanical or electrical systems.
• Minimum 2 years of hands-on troubleshooting experience on GE/Wabtec Locomotives (Dash-8/9, AC4400, EVO, or PowerHaul domestic and international iterations).
• Excellent verbal and written communication skills.
• Intermediate proficiency in spoken and written English.
• Proficiency in computer usage and ability to manage multiple applications simultaneously.
• Hands-on troubleshooting experience with Dash-8/9, AC4400, EVO, and PowerHaul Locomotives.
• First-hand knowledge of railroad operations and maintenance practices.
• Strong interpersonal and leadership skills.
• Knowledge of digital products and Systems and other adjacent locomotive products.

If you are a highly motivated individual with a strong technical background and a passion for troubleshooting locomotives and associated systems, we encourage you to apply. Join our team and contribute to enhancing the performance and reliability of Wabtec locomotives worldwide.