IT Service Desk Specialist

KPMG Казахстан, Нур-Султан (Астана), улица Сауран, 48 2025-10-21 15:50:21

Описание

Responsibilities:

  • System Installation and Upgrades: Install and upgrade computer systems, hardware, and software to ensure smooth operations.
  • Technical Support: Provide first-line technical support, troubleshooting user hardware, software, and network issues.
  • Device Support: Maintain and support multi-functional devices, including printers, scanners, and copiers.

Requirements:

  • Have at least 1 year of experience in a similar IT support role (L1), providing hands-on technical support.
  • Possess a solid understanding of computer hardware, software, and network systems, with basic troubleshooting skills.
  • Are familiar with installing and configuring operating systems (e.g., Windows, macOS) and office productivity software.
  • Demonstrate strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
  • Are customer-service oriented, with the ability to prioritize and handle multiple tasks in a fast-paced environment.
  • Are proficient in English, with strong written and verbal communication skills.

Карточка вакансии:

  • Должность IT Service Desk Specialist
  • Размещено: 2025-10-21 15:50:21
  • Город Казахстан, Нур-Султан (Астана), улица Сауран, 48
  • Зарплата:
  • Компания: KPMG