- Supervise administrative staff and all day-to-day office functions, including front desk, accounting, insurance processing, appointment setting, procedure scheduling and more.
- Maintain a smooth, efficient flow of administrative operations, ensuring that patients are served as efficiently and effectively as possible.
- Greeting the patients
- Ensure that patient inquiries and complaints are handled in an appropriate, timely and satisfactory manner.
- Preparing the invoices
- Handle office supply and office equipment maintenance, as well as vendor sourcing lease negotiations and purchase decisions.
- Purchase other items and services as needed for smooth medical practiceoperation.
- Ensure compliance with personnel licensing and continuing education requirements for clinical personnel.
- Maintain positive relations with insurance providers and referring healthcare providers.
- Maintaining personnel records.
- Other duties as assigned or necessary based on business needs.
- High school diploma or equivalent.
- Three or more years previous medical office administrative experience. (without experience but hardworking, positive candidate is interesting for us too).
- Strong written and verbal communication skills.
- Ability to work well under pressure.
- Ability to communicate professionally and effectively in a high-stress work environment.
- Computer skills, including proficiency in word processing and spreadsheet program and ability to master practice management software.
- Knowledge of ICD-10 codes and billing procedures. (or ability to learn).
- Ability to communicate effectively by telephone.