Main responsibility is to develop and maintain relationships with operator customers. Account Manager will be acting as a liaison between the operator's agencies and Huawei, ensuring that their needs and requirements are met.
Key tasks and responsibilities of an account manager in the government sector:
1. Relationship Management: Build and maintain strong relationships with opreators, decision-makers, and relevant stakeholders. This involves regular communication, meetings, and providing excellent customer service.
2. Sales and Revenue Generation: Identify opportunities for upselling and cross-selling to existing clients. Generate new business and revenue through strategic account management and the introduction of new products or services.
3. Contract Negotiation: Work closely with operators creators to negotiate and secure contracts. Ensure that all contracts comply with regulations and meet the needs of both parties involved.
4. Account Strategy Development: Develop and implement account management strategies to maximize client satisfaction and retention. Analyze customer needs, market trends, and competitor analysis to provide.
Other duties may include:
1. Developing and implementing strategic account plans to achieve sales targets and objectives.
2. Acting as the main point of contact for clients, addressing their concerns, and providing solutions to meet their needs.
3. Collaborating with cross-functional teams, such as product development and marketing, to ensure client satisfaction and successful execution of projects.
4. Staying up to date with industry trends, government regulations, and policies to provide accurate information and advice to clients.
5. Preparing reports and presentations on account performance, sales pipeline, and market analysis for management review.
6. Participating in networking events, trade shows, and industry conferences to establish and expand your professional network.
7. Collaborating with colleagues to identify and resolve any issues or conflicts that may arise with clients.
8. Maintaining accurate records of client interactions, sales activities, and any other relevant information in a CRM system.
Additional:
Knowledge of English
Higher degree in IT, Telecom or related sphere
Experience in IT, Telecom Pre-sales, sales.