Company Description

We are far more than a worldwide leader. We are more than 230,000 hospitality experts placing people at the heart of what we do. Our passion? Creating heartfelt experiences for our guests and colleagues. Our promise? To place you at the center of your journey to personal and professional growth.

Swissôtel Hotels & Resorts, part of the Accor family, is a distinctive collection of contemporary hotels infused with genuine Swiss hospitality. At Swissôtel Wellness Resort Alatau Almaty, we blend modern luxury with breathtaking natural surroundings, delivering memorable stays and authentic experiences. Join us and discover a place where you can truly belong, grow and make a difference every day.

Job Description

Job Overview
Swissotel Wellness Resort Alatau Almaty is seeking a highly organized and detail-oriented Engineering Coordinator to join our Technical Department. The Engineering Coordinator will assist the Chief Engineer in managing departmental operations, maintaining technical documentation, coordinating workflow, and ensuring effective communication between the Technical Department and other divisions of the hotel.

Key Responsibilities

Coordinate the daily operations of the Technical Department.

Manage and maintain technical records, reports, and documentation in line with departmental procedures.

Receive and process service requests from hotel departments via the Truva system, monitor completion, and update records accordingly.

Prepare purchase requests for materials, equipment, and spare parts for submission to the Procurement Department.

Monitor daily utility consumption (electricity, water, heating) and prepare monthly reports for the Finance Department.

Assist the Chief Engineer in organizing meetings, preparing materials, and distributing relevant information.

Maintain inventory control of technical materials and equipment, including monitoring min/max stock levels.

Conduct and support inventory counts for materials and fixed assets.

Prepare time sheets, shift schedules, and track attendance of Technical Department staff.

Monitor and document staff absences, ensuring timely submission of medical or other supporting documents.

Translate technical documents as required.

Ensure cleanliness, order, and safety in office and technical areas.

Support training programs and ensure compliance with safety, hygiene, and labor regulations.

Maintain confidentiality of sensitive information in accordance with hotel policies and legal requirements.

Perform other duties as assigned by the Chief Engineer.

Qualifications

Higher or vocational education in engineering, technical management, or a related field.

Minimum 2 years of relevant work experience, preferably in hospitality or facility management.

Knowledge of technical record-keeping, warehouse management, and purchasing processes.

Understanding of health & safety regulations, fire protection rules, and labor legislation.

Proficiency in Microsoft Office and hotel-specific systems (e.g., Sara, 1C).

Good command of English.

Strong organizational, communication, and multitasking skills.

Additional Information

Full-time position with a 5/2 schedule, shift flexibility required for urgent technical issues.

Competitive salary and benefits package.

Professional development opportunities within Swissotel’s global network.